Operationally, Measure what Matters
Business Operation is the epicentre of an organization.
The successes or failings of an organization, its growth or shrinkage will dependent on how the organization approaches and manage the operations of the business.
How well you deliver on your Operations Mandate to deliver the goods and services of the business and do your part to contribute towards the growth & transformation will depend on how you manage each of the three achievement areas:
- The Operations Achievement – operations activities to deliver the goods and services of the business
- The Competitive Achievements – operations activities that are necessary to compete effectively in the marketplace
- And the Growth Achievements – operations activities that are necessary to grow and expand the business as planned
This video discussed a 2-step strategic approach to help effectively achieve your operations mandate.
